For years we have been running an agency helping ecommerce stores with their marketing. It’s through the work with our clients we realized we could make an easy to use tool that could add major value and no glue work required to enable marketing teams to do their best work. That’s how CustomerVox came to be.
Our goal is to grow your sales but not by interrupting your customers with annoying messages but actually providing relevant and value add interactions throughout their shopping journey. By applying machine learning to everything we do in core of CustomerVox we believe we can do this better than any other marketing tool out there. We focus on helping you provide a holistic customer experience.
By grouping your contacts with fields, personas, and customer lifetime segments you can send highly targeted content based on their interests. And you can keep track of how those contacts interact with your content as we track and store all customer interaction events. This will help you understand how to continue creating relevant and value-added content for your customers.
Increase conversions with easy to create touchpoints that feel personal and are relevant based on previous actions and preferences of contacts. Deliver relevant customer experiences through personalized interactions across the entire customer journey. Whether it’s email, popup and landing pages it’s easy to provide 1:1 customer interaction.
We gather, categorize and sort your data from Shopify as well as all future customer interactions using CustomerVox. By using advanced machine learning algorithms we provide out of the box insights related to eCommerce such as customer lifetime journey phases, personas and customer lifetime value for segments as well as individual contacts.
We enable holistic customer experience with you customers. You can communicate with your customers through email marketing, popups and landing pages.
It's easy to create popups, emails and landing pages using the same builder. Use our drag&drop builder and build them in minutes. Customize and personalize with ease! There is no coding or technical knowledge required.
Interact with your customers with targeted content at the right time, every time with CustomerVox automations. CustomerVox automations can automate emails, popups as well as landing pages. You can setup automation workflows using our visual automation builder. It’s easy to use but you can achieve almost everything you want.
DTC (direct-to-consumer) ecommerce to us is the beatiful and slightly weird record store or the friendly bakery with the best cookies in the world. It's a movement which we're proud to be part of and which we love the - supporting small businesses is what we view as our calling and not least a privilege.
It's a stance for supporting being different and not conforming to common standards and as a result being able to provide products that are so unique and great they can't be copied as they are an extension of the founders. The story is the brand.
That leads us to what we do - if the story is the brand how do you get this across to your potential customers? This is what CustomerVox is designed to do. We help you communicate your values, ideals and origins within one single platform. You don’t need multiple apps - this is imporant for two main reasons:
1. you’re tracking all interactions with your prospects/customers as it’s all in one platform
2. because it’s all in one tool, you can create standardized designs which are consistent with your brand but also provide same messaging in your copy as you can reuse segments.